Meet Brittany - unibright
Unibright Solutions

Unibright Solutions

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🎯 HIPAA-Compliant AI Receptionist

Meet Brittany

The AI receptionist built for dental practices. Your front desk never sleeps, never takes lunch, and never misses a call. 24/7 patient care, zero burnout.

Why Brittany Solves Your Front Desk Crisis

The three things every dental front desk struggles with — solved in one platform.

📞

Never Miss a Patient Call

Brittany picks up on the first ring — day, night, weekend, holiday. Every missed call is a missed patient. Not anymore.

📅

Books Straight Into Your PMS

New patients, cleanings, recalls — pushed directly into Dentrix, Eaglesoft, Open Dental, Curve, or Denticon. Zero double-bookings.

🔒

HIPAA-Compliant by Design

Signed BAA. Encrypted calls. Audited PHI access. Compliance isn't a feature — it's the foundation Brittany is built on.

Built for Dental

Brittany handles the calls only a dental front desk understands.

1

New Patient Intake

Captures name, DOB, insurance, chief complaint, and reason for visit — then texts your intake form before the call ends.

2

Insurance Verification

Pre-collects carrier, member ID, and group number, then routes a clean verification request to your team.

3

Recall & Hygiene Reminders

Calls patients overdue for their 6-month cleaning and books them right back onto your hygienist's schedule.

4

No-Show Recovery

Reaches out to no-shows the same day to rebook — before that slot is lost for the week.

5

Emergency Triage

Recognizes urgent calls — swelling, broken tooth, trauma — and routes them to your on-call dentist immediately.

6

After-Hours Capture

Every evening, weekend, and holiday inquiry your practice would otherwise miss — booked or queued.

🦷
Always On Call

Appointment Booking, In Depth

The booking engine your front desk wishes it had.

✨ Real-Time PMS Sync

Every booking writes straight into your dental software. No double-bookings. No reconciliation.

⏰ 24/7 Booking

Nights, weekends, lunch breaks, holidays — Brittany books the appointment your front desk would have missed.

👤 New Patient Onboarding

Books the first visit, then texts the intake form and insurance upload link before the patient hangs up.

🎯 Smart Slot Filling

If a cancellation opens a slot, Brittany offers it to the next caller — or texts your hygiene waitlist automatically.

📞 Recall & Hygiene Booking

Reaches out to patients overdue for cleanings and books them right back onto your hygiene schedule.

👨‍👩‍👧‍👦 Family Booking

Mom calls? Brittany books her, her two kids, and her spouse — coordinated around school hours and your providers.

⭐ Provider Preference

Patients can request a specific dentist, hygienist, or pediatric provider. Brittany honors it.

✅ Confirmations & Reminders

Automated SMS + email confirmations, 48-hour reminders, and same-day nudges — fewer no-shows.

♻️ Reschedule & Cancel by Voice

Patients can cancel or move their appointment any way they prefer. The slot is instantly released to your waitlist.

🛡️ Insurance Pre-Check

Collects carrier, member ID, group, and DOB at booking — your team verifies coverage before the patient walks in.

HIPAA Compliance

Compliance isn't a feature. It's the foundation.

📜

Business Associate Agreement

Signed BAA with every client — legally binding commitment to protect your patient data.

🔐

End-to-End Encryption

Full encryption on every call, SMS, and stored record — no unencrypted data in transit.

📋

PHI Access Logging

Every interaction is auditable. Full access logs to prove compliance during audits.

🏢

HIPAA Infrastructure

Hosted on HIPAA-compliant infrastructure with role-based access controls and regular security audits.

👥

Staff Training & Safeguards

Staff training aligned with HHS Security Rule guidelines — continuous compliance commitment.

Frequently Asked

Quick answers to common questions.

Does Brittany integrate with my practice management software? +
Yes — Brittany connects with Dentrix, Eaglesoft, Open Dental, Curve, Denticon, and most major dental PMS platforms.
Will patients know they're talking to AI? +
Brittany sounds natural and human; most patients won't realize. We can also disclose AI use up front if your state requires it.
What happens if Brittany can't handle a call? +
She warm-transfers to your on-call team with a full summary of the conversation — nothing falls through the cracks.
How fast can we go live? +
Most dental practices are fully onboarded and live with Brittany in under 7 days.
Is there a long-term contract? +
No. Month-to-month, cancel anytime. We earn the relationship every month.
What if I outgrow my plan mid-month? +
Upgrade anytime — we'll prorate the difference. Most practices start on Growing Practice and stay there comfortably.

Ready to give your front desk superpowers?

Book a 15-minute demo. Watch Brittany take a live dental call.

Book a Live Demo

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