1. Information We Collect
We may collect the following categories of information:
- Personal Information:
Name, email address, phone number, WhatsApp number, mailing address, company name, job title, billing details, and other information voluntarily submitted through forms, emails, SMS, or messaging platforms.
- Business & Marketing Data:
Website URLs, advertising account access, analytics data, CRM records, campaign performance data, creative assets, and business information provided for service delivery.
- Technical & Usage Data:
IP address, browser type, device identifiers, operating system, cookies, pixels, log files, and website interaction data.
- Third-Party Data:
Information received from advertising platforms (Google, Meta, TikTok, LinkedIn), analytics providers, CRM systems, payment processors, and communication platforms, where authorized by the client.
2. How We Use Your Information
We use your information to:
- Provide, operate, and manage our services
- Communicate via email, SMS, WhatsApp, phone calls, or messaging platforms
- Run, manage, and optimize advertising campaigns (including from our own ad accounts when required)
- Process payments and invoices
- Improve website functionality, user experience, and marketing strategies
- Perform analytics, reporting, and performance tracking
- Comply with legal, regulatory, and contractual obligations.
3. Email, SMS & WhatsApp Communications
By submitting your contact information, you consent to receive communications from us via:
- SMS/text messages
- WhatsApp and other messaging platforms
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly. Transactional and service-related messages may still be sent.
4. Cookies, Pixels & Tracking Technologies
We use cookies, tracking pixels, web beacons, and similar technologies for:
- Website analytics and performance monitoring
- Conversion tracking and retargeting
- Advertising campaign optimization
You may control cookie preferences through browser settings or cookie banners where available.
5. Advertising & Client Ad Accounts
We may run paid advertising campaigns:
- Through client-owned ad accounts, or
- Through Unibright Solutions’ ad accounts, depending on client needs and contractual agreements
We are not responsible for changes in platform policies, account suspensions, algorithm updates, or third-party platform decisions.
6. International Data Transfers & GDPR
We serve clients globally. Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.
For users in the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, we process data based on:
- Contractual necessity
- Legitimate business interests
- User consent, where required
You have the right to access, correct, restrict, or request deletion of your personal data, subject to legal obligations.
7. Sharing & Disclosure of Information
We do not sell personal data.
We may share information with:
- Trusted service providers and contractors
- Advertising, analytics, and CRM platforms
- Payment processors and communication providers
- Legal authorities if required by law
- Business successors in the event of merger or acquisition.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure.
9. Data Retention
We retain personal and business data only as long as necessary to:
- Fulfill service obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements.
10. Your Privacy Rights
Depending on your location, you may have rights to:
- Access, update, or delete personal data
- Opt out of marketing communications
- Request information about data usage
California residents have rights under CCPA/CPRA, including the right to know, delete, and opt out of certain data uses.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Children’s Privacy
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from minors.
13. Policy Updates
We reserve the right to update this Privacy Policy at any time. Updates will be posted with a revised effective date.
14. Contact Information
For privacy-related inquiries or requests, contact:
Hawaii:
95-790 Lanipaa St,
Mililani, HI-96789
Texas:
1708 Bremond St,
Houston, TX-77004
support@unibrightsolutions.com
